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Automotive Service Advisor - Toyota Dealership - Sunshine Co...

Next Level Personnel - Sunshine Beach, QLD

Trades & Services
Source: uWorkin


Automotive Service Advisor -Toyota Dealership

We are seeking an experienced Service Advisor to work with a well-respected, privately owned & operated Toyota dealership located Just outside of the Sunshine Coast.

Your skills and experience in the following areas will be highly valued:

  • Must have current/previous experience as a dealership Service Advisor
  • Outstanding guest experience and presentation skills.
  • A focus on process, quality, results, and exceptional CSI.
  • Excellent written and verbal communication, along with time management skills and the ability to work under pressure.
  • Computer literacy
  • A valid driver's license including manual transmissions.

As a Service Advisor, you will be responsible for:

  • Greeting guests to the dealership's service department;
  • Booking and managing guest appointments;
  • Communicating vehicle symptoms and fault rectifications to guests in a manner that can be easily understood;
  • Obtaining accurate parts and labor prices for our guests;
  • Keeping each guest up to speed on the servicing of their vehicle;
  • Handling any guest complaints and ensuring prompt issue resolution;
  • Preparing invoices and closing allocated repair orders in a timely manner;
  • Ensuring our guests are provided with their recommended maintenance schedule for future service requirements.

If you feel you have the skills and qualifications to carry out this role with a high degree of success and professionalism, please send your application to Harry Klimis at harry@nextlevelpersonnel.com.au or contact 0416 942 236 for a confidential discussion.