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April

Spa Therapist

Shangri-La Hotels & Resorts - Sydney, NSW

Trades & Services
Source: uWorkin

JOB DESCRIPTION

Shangri-La Hotel, Sydney

Chi, The Spa at Shangri-La Sydney are seeking for an experienced Spa Therapist to join the team.

Key Responsibilities:

  • Performing a variety of spa treatments, including massage, facials, body treatments and combined treatment sets
  • Deliver the ultimate spa experience to maintain a high level of guest satisfaction.
  • Maximize up-selling and retailing opportunities for every guest.
  • Ensure all therapist administration is completed at the end of each day (guest records, stock lists, retail sales and updates of the log book)
  • Coordinating all spa reservations
  • Attending to customer service queries
  • Performing administrative duties
  • Spa presentation
  • Gathering guests' feedback.
Experience and Skills:
  • Excellent communication skills, with the ability to listen to guest needs and make recommendations based on these needs.
  • Ability to work independently and pro-actively under pressure.
  • Well groomed and excellent presentation
  • Preferably a minimum of 1 years experience in a similar role
  • Certificate IV in Beauty Therapy or equivalent
  • Ability to work various rostered shifts, including late evenings and weekends
Benefits:

In return for your specialised service to our guests and your dedication to the hotel, we will offer you:
  • Uniform provided and laundered
  • Staff meals
  • Discounts on dining and accommodation

Shangri-La Hotels & Resorts