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April

Deck Hand - Casual

SeaLink - Kettering, TAS

Manufacturing & Industrial
Source: uWorkin

JOB DESCRIPTION

Full Job Description
Join an award winning tourism and transport company

Training and Development opportunities provided

Have a background in the tourism/ transport industry?

Experienced in customer service?

Looking for an exciting new work environment?

We encourage you to apply!

About Us

SeaLink Travel Group is Australia’s largest land and marine, tourism and public transport service provider with established international operations.

The publicly listed group is one of Australia’s most experienced and diverse multi-modal transport businesses, boasting performance-driven capabilities across ferry, bus and light rail.

The Group is made up of SeaLink marine and tourism operations and facilities and Transit Systems group, with domestic and international public transport contracts across five Australian states and territories, as well as Singapore and London.

Globally, The Group moves more than 206 million customers per year, has over 8,900 employees and operates approximately 3,500 buses and 117 vessels.

About the Role

The primary function of the Deck Hand role is customer service, maintenance of vessel presentation, ropes, paintwork and stores, and assisting with passenger and deck loading operations.

The Deck Hand responsibilities include provision of duties relevant to the vessels operations including but not limited to securing vessels to wharfs & moorings, loading/disembarking of vehicles, performing general cleaning and maintenance duties throughout the vessel including decks, breezeways, toilets, lounges, onshore facilities, storage and engine spaces.

This role will also be responsible for traffic management with vehicle loading/unloading and traffic marshalling when vehicles are awaiting to alight our vessels.

Duties

Manage the organisation, supply, stocking, rotation and replacement of the vessel stores including ropes, paint, first aid, equipment and tools
Perform scheduled and general ship’s maintenance duties including painting, deck and general labour
Vessel or general maintenance experience
Proactively assist in the reporting, management and completion of deck maintenance requirements, including signage, fire and lifesaving equipment, communications, and painting
Assist with mooring operations and the safe loading, unloading and carriage of passengers and supplies
Manage and assist crew with the cleaning and presentation of the vessel including between sailings, slipping and ship's cleaning duties including public areas, decks, storage and engine spaces and onshore facilities
Participate in formal and informal training, as required
Ensure that the highest levels of customer service standards are maintained at all times
Improve customer engagement
Ensure the highest levels of personal presentation and grooming

About You

Proven strong customer service skills
Vibrant and easy going personality
Committed in work harmoniously within the team and remain professional at all times
Physically fit
Excellent verbal and written communication skills
Ability to perform autonomously
Be flexible to take extra shifts if required
Be available at short notice when there are operational needs
Proven ability to handle difficult situations
Be well presented at all times

Qualifications & Experience

Essential

Drivers Licence
Experience in working in a fast-paced team to teach goals

Desirable

Elements of Ship Board Safety qualification
Coxswain Qualification
Senior First Aid Qualification
Experience in the Tourism and/or Hospitality Industry
Experience in the Marine Transport Industry

How to Apply

Click APPLY and fill in as much information as you can in the track record section of the application, paying close attention to each question.

We are requesting your resume and a cover letter explaining why you are the best person for this position.

Applications close by 5pm on Friday 9th April 2021 unless appointed prior.

SeaLink Travel Group is committed to providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. We strongly encourage applications from Aboriginal and Torres Strait Islander people.