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Customer Technical Support Officer

11 Recruitment - Perth, WA

Trades & Services
Source: uWorkin


Full Job Description
Training Provided
Career Opportunities
Semi-Autonomous Role

Your Potential Employer

Our client, Ampac Pty Ltd, manufactures a diverse range of custom-built electronic products for commercial and multi-level residential complexes. This well-known manufacturer requires the services of an experienced Electronics Technician to join them in a permanent role.

Being part of a specialised team, the candidate will be responsible for maintaining current relationships with existing customers and to also foster new relationships with potential customers to enhance service delivery of the business.

The business, operating out of Balcatta in Western Australia, is a busy hub and as a consequence a team-player attitude will be a mandatory requirement.

Reporting to the Manager for Western Australia, the successful applicant must be able to demonstrate a proven record of accomplishment. It is a pre-requisite that the candidate possesses extensive experience in a Technical capacity and must possess a strong bias towards effective Customer Service.

A suitably attractive remuneration package will be negotiated with the ideal candidate who meets the following criteria


Team orientated
Able to work on site without supervision
Able to work autonomously and set priorities
Effective interpersonal & communication skills
Customer orientated – both internal and external
Sound technical knowledge of Fire detection systems
Proven Technical & Customer service and problem solving skills
Experience with fire detection and emergency warning systems


Electronics qualifications
Experience with Building Management Systems
Experience with Fire Detection & Emergency Warning System
Sound knowledge of Fire detection markets in and around Western Australia

To please click ‘’ and attached a copy of your cover letter and resume.

Please note that only people with the right to work in Australia should for this position.

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