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Brisbane Bmw - Service Advisor

Sime Darby Motors - Brisbane City, QLD

Trades & Services
Source: uWorkin


Full Job Description
Part of the Sime Darby Motors Group, Brisbane BMW is more than just a showroom - it encompasses all that is BMW under one roof.

Brisbane BMW has an exciting opportunity for a personable, passionate and customer focused individual to join our team in the position of Service Advisor.

Playing a fundamental role in ensuring our exemplary customer service levels are maintained and upheld, this position requires you to:

Deal with customer requirements for service and repair in an efficient and courteous manner to ensure the highest standard of Customer Service.
Assist with the loading of the workshop to ensure efficient utilisation of workshop capacity.
Carry out customer follow-up and prospecting activities to maintain and build the volume of work within the workshop.
Accurately prepare and cost customer invoices to Group Standards.
To be successful in this position you must be able to work comfortably within a busy environment and possess superior communication skills to resolve difficult situations with diplomacy. You will utlilise your mechanical aptitude to deliver exemplary customer service and to capitalise on upselling opportunities with customers from a service and maintenance perspective. Prior experience in a Service Advisory role, and exposure to the Reynolds & Reynolds computer system will be viewed upon favourably.

In return, you will receive a competitive remuneration package with Company Vehicle, uncapped earning potential, ongoing training and development, and a great team environment.

If you're up for the challenge, then we want to hear from you! To apply, please send your CV & covering letter to Matt Cotterill - Service Manager, by following the "Apply Now" link