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April

Automotive Service Advisor

Next Level Personnel - Belconnen, ACT

Trades & Services
Source: uWorkin

JOB DESCRIPTION

As a Service Advisor you will:

Greeting guests to the dealership's service department;

Booking and managing guest appointments;

Communicating vehicle symptoms and fault rectifications to guests in a manner which can be easily understood;

Obtaining accurate parts and labour prices for our guests;

Keeping each guest up to speed on the servicing of their vehicle;

Handling any guest complaints and ensuring prompt issue resolution;

Preparing invoices and closing allocated repair orders in a timely manner;

Ensuring our guests are provided with their recommended maintenance schedule for future service requirements.

Must be an experienced automotive Service Advisor.

Outstanding guest service and presentation skills.

A focus on process, quality, results and exceptional CSI.

Excellent written and verbal communication, along with time management skills and the ability to work under pressure.

Computer literacy – Microsoft Office.

A valid driver's license including manual transmissions.