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Digital Imaging Support Technician

Henry Schein Australia - Adelaide, SA

Trades & Services
Source: uWorkin


At Henry Schein, our culture and our people (Team Schein Members) are at the core of our business and we are very proud to announce that in June 2020 Henry Schein has earned the Great Place to Work ® certification.

In Australia Henry Schein is the leading supplier of dental solutions. Out Team Schein Members deliver the solutions health care professionals rely on to improve the performance of their practice so they can improve the lives of patients.

We are currently recruiting a Digital Support Specialist to provide support to customers across the country remotely and onsite.

Key Responsibilities of the role include:

  • Develop and deliver high quality technical support services to clients high tech and digital equipment,
  • Support Equipment Service Technicians in resolving, issues with the equipment in the customers’ premises
  • Installation, service calls and trouble shooting of digital dental equipment such as X Ray & Imaging 
  • Develop and deliver high quality technical support services
  • Keep up to date with new technologies to improve the services offered to customers
  • Liaise directly with suppliers for product problems and development
  • Provide training to customers 
  • Perform preventative maintenance services, repair and installations in the field and within the workshop
  • Perform pre install assessments and related documentation
  • Maintain spare parts
  • Work with the Admin Officer to provide written quotes

The successful candidate will have:

  • High level of IT systems knowledge
  • Experience with electronic hardware and the operation and fault-finding of this equipment.
  • Current drivers licence
  • (OH&S) White Card 
  • Restricted electrical license - electrical connect/disconnect license
  • X-Ray license will be required to be obtained 
  • Highly motivated with the ability to work without direct supervision
  • High attention to detail and accuracy

Here are some of the reasons why our team find Henry Schein a Great Place to Work;

“The warmth within the company is surreal. I only recently joined this year, and everyone you meet within the organisation, is truly warm, genuine, and extremely friendly.”

“Quite a number of staff have been with company for decades, which says a lot about the company.”